Don Mulvihill
Parsippany, NJ 07054, United States
(717) 437-0829
LinkedIn: https://www.linkedin.com/in/donmulvihill/
Portfolio: don.design

UX & Product Strategy Leader and Lead Designer

Cloud Platforms | AI Interfaces | DevOps Ecosystems | Design Systems

Seasoned UX and product strategy leader with 20+ years of experience designing human-centered SaaS, AI, and cloud-native platforms. Lead design teams while remaining hands-on, building intuitive interfaces that simplify complexity and drive business results. At a Silicon Valley AI startup, aligned UX with product strategy in fast-paced, time-sensitive environments. Work spans self-service portals, AI model builders, ChatGPT-style dashboards, and enterprise tools that empower non-technical users. Collaborate closely with engineering, product, and business teams to deliver scalable, user-centered solutions. Key strengths include leading cross-functional teams, building scalable, accessible (WCAG/AAA) design systems, and aligning design innovation with business outcomes.

Relevant Experience Highlights

  • Built scalable, accessible (WCAG/AAA) design systems for enterprise SaaS platforms.

  • Directed UX strategy for cloud-native DevOps ecosystem tools.

  • Designed AI interfaces including ChatGPT-style dashboards and model training flows.

  • Partnered with C-level stakeholders to align design with business KPIs.

  • Mentored designers across global teams, fostering innovation and growth.

Professional Experience

UX Director, Lead Designer — Silicon Valley AI Startup
2019 – 2023

  • Directed UX across AI/ML platform, defining dashboards, workflows, and model-building tools.

  • Translated complex AI concepts into approachable, intuitive experiences for non-technical users.

  • Collaborated with engineering/product to accelerate delivery in a fast-paced, time-critical environment.

Senior UX Lead — Enterprise SaaS Provider
2015 – 2019

  • Oversaw UX for multi-tenant SaaS platform, enabling Fortune 500 clients.

  • Built scalable design system, ensuring consistency across multiple product lines.

  • Drove accessibility compliance, achieving WCAG/AAA standards.

Earlier Roles

  • UX Manager, Cloud Services Company

  • Senior Product Designer, FinTech SaaS Provider

  • Web Application Designer, Healthcare Platform

Education

B.S. in Information Sciences & Technology
Champlain College, VT

Skills

  • UX Leadership: Team building, mentorship, cross-functional alignment

  • UX Design: Wireframing, prototyping, interaction design, styling, information architecture

  • Product Strategy: Roadmap alignment, KPI-driven design, stakeholder engagement

  • Design Systems: Scalable, accessible frameworks (WCAG/AAA)

  • AI & Cloud Platforms: Interfaces for AI tools, DevOps, self-service portals

  • Collaboration: Engineering, product, business stakeholders