DON MULVIHILL

Parsippany, NJ 07054, United States
LinkedIn: https://www.linkedin.com/in/donmulvihill/
Portfolio: don.design
Email: donatello@gmail.com

EXPERIENCE

App Orchid, Inc. – San Ramon, CA
2018 – Present

Senior UX and Product Designer / Team Lead

  • Designed AI Model Builder that allowed non-expert users to build, tune, and deploy AI models with clarity and confidence.

  • Created an expandable insight model combining summaries, supporting data, visualizations, and AI reasoning into a single cohesive view.

  • Led strategy and execution for a complete redesign of a mission-critical enterprise portal, improving onboarding, reducing support volume, and significantly increasing user trust.

  • Built a unified, multi-brand design system in Figma with light, dark, and AAA high-contrast themes, improving consistency and reducing engineering defects.

  • Owned end-to-end design across major initiatives including AI model-builder tools, productivity workflows, narrative-driven dashboards, and critical customer-facing portals.

  • Partnered directly with C-suite and senior executives to define UX vision, influence product strategy, and set multi-year design direction.

Minitab, Inc. – State College, PA
2008 - 2016

Senior UX Designer & Team Lead

Led UX design across desktop and web applications for statistical and analytical tools used globally by engineers, analysts, and data professionals.

•       Designed major product features and improved usability for complex workflows.

•       Created foundational style guides and visual standards adopted across teams.

•       Collaborated with PMs and engineers to define user flows, business requirements, and detailed specifications.

•       Conducted usability testing and translated findings into product improvements.

•       Produced large-scale icon systems and visual assets for the product suite.

TOOLS AND CAPABILITIES
Figma, Vibe Designing, Design Systems, Information Architecture, AI SaaS Platform, Data Visualization, Leadership

EDUCATION
Champlain College, VT., May 2017
Bachelor’s Degree in Web Design & Development

CERTIFICATIONS
Nielsen Norman Group UX Certification with Manager Specialty